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Technology tomshardware.com ·1h · 1 min

Buyer Receives E-Waste Instead of RTX 5070 Purchased on Amazon

A return scam leaves a consumer with old equipment parts instead of the $700 graphics card.

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Buyer Receives E-Waste Instead of RTX 5070 Purchased on Amazon

A consumer who purchased an RTX 5070 graphics card through Amazon in the United States received a mix of electronic waste instead of the $700 component. The delivered package contained a DVD recorder, a mousepad, and a broken logic board from an early 2000s Kenwood audio receiver.

This case is yet another example of a recurring flaw in Amazon's return policies. According to Tom's Hardware, the issue occurs when malicious buyers purchase high-value items, replace the original contents with worthless objects, and return the box. The retailer, in turn, passes the fraudulent product on to a new buyer without conducting a rigorous physical inspection of the returned item.

The RTX 5070 is one of the newest and most coveted graphics cards on the hardware market. The fact that a high-tech component was swapped for two-decade-old electronic scrap highlights the vulnerability of the e-commerce platform's reverse logistics system.

This type of scam has become increasingly common in online retail, directly affecting consumers who are waiting for legitimate products. The practice not only causes financial losses and wasted time for deceived buyers, but it also compromises the marketplace's reliability, forcing it to deal with refund disputes and the damaged reputation generated by these incidents.

Sources
What did the buyer receive instead of the RTX 5070 from Amazon?

Instead of the $700 graphics card, the buyer received electronic waste, including a DVD recorder, a mousepad, and a broken logic board from an early 2000s Kenwood audio receiver.

How does the Amazon return scam work?

Malicious buyers purchase high-value items, replace the original contents with worthless objects, and return the box. Amazon then passes the fraudulent product on to a new buyer without conducting a rigorous physical inspection.

Why are return scams a problem for online retail?

Return scams cause financial losses and wasted time for deceived buyers, compromise the marketplace's reliability, and force platforms to deal with refund disputes and damaged reputations.